Refund Policy

Last updated: 24 September 2025

At SMS Dynamic Sports Academy, we value the commitment families make to our programs. To ensure fairness and clarity, the following refund policy applies to all enrolments:

1. Deposits

A $49 deposit is required to secure your child’s spot in the program.
Deposits are non-refundable, as they go towards program administration and the supply of performance kits.

2. Program Fees

The remaining balance of program fees must be paid either:
- In full before Week 1, OR
- In split payments: $100 prior to Week 1 and $100 prior to Week 4.
Fees must be settled by the due dates to maintain enrolment.

3. Refunds & Cancellations

Before Week 1 begins: A refund of program fees (minus the $49 deposit) will be provided.
After Week 1 starts: No refunds will be issued once the program has commenced, except in exceptional circumstances (e.g., medical reasons with a doctor’s certificate).
Refunds for kits will only be considered if items are unused, unworn, and returned in original condition.

4. Missed Sessions

Missed sessions are non-refundable and cannot be credited towards future programs.
In special cases (injury, illness), make-up sessions may be offered at the discretion of the Academy.

5. Program Changes

SMS Dynamic Sports Academy reserves the right to reschedule or modify sessions due to weather, field availability, or unforeseen circumstances. In these cases, make-up sessions will be arranged where possible.

6. Contact Us

For all refund or cancellation requests, please contact us directly:

SMS Dynamic Sports Academy
📧 Email: smsacademy@outlook.com.au
📞 Phone: 0493 054 668